FAQ

We complete all of our frying in Highly Refined Peanut Oil.

While there is a wide variety of allergens that could be present in our menu items, here’s a breakdown of the most common!

If you have any additional allergen questions, please email us at hello@howlinrays.com or text us at 213.935.8399.

DAIRY - all of our chicken is dredged in milk and unfortunately is not dairy free. 

EGGS - both our Comeback Sauce and Tennessee Tang are mayo based sauces which include pasteurized eggs.

NUTS – there are no added nuts in our menu items!

SOY – there is no added soy in our menu items! However, soybean oil is present in both our Mayo Based sauces (Comeback Sauce & Tennessee Tang) and Soy Lecithin is present in our bread (but not our buns)!

MUSTARD – both mustard and mustard seeds are used in a large variety of our menu items. With the tight quarters of our kitchen, there is a possibility that most items are exposed!

Our Collard Greens, Shake Fries, Vinegar Slaw, Potato Salad, and Pickles, and are all Vegetarian friendly! We recommend giving our Veggie Mario Style Fries a try — Shake Fries, Vinegar Slaw, and pickles! Cheese and Comeback Sauce optional.

Our Shake Fries, Vinegar Slaw, Potato Salad, pickles, and dipping sauces are all gluten free! However – due to the tight quarters of our kitchen, there is a possibility that most items are exposed to gluten!

Our Shakes are made up of a blend of spices so we can’t get an exact Scoville rating locked in, but if we had to estimate, our HOWLIN’ heat level is approx. 2 million+ on the Scoville scale!

Our Chicken is not certified halal, but it is hormone and antibiotic free, plus pasture raised!

We use a variety of freshly ground peppers in our Shakes, including Trinidad Scorpion, Carolina Reaper, and Ghost Pepper! If you have any questions regarding specific Shake heat levels, our Crew members are more than happy to assist you.

We do not have nutritional facts available for our menu items, but it is something that we are working towards for the future!

Yes! Anyone in line by 7:00PM will still be served and can join us for dine in to enjoy their meal. If you place a Postmates order before/by 7:00PM, this will still be prepared + typically delivered as per usual!

Yes! We have physical gift cards available for purchase at both our Chinatown and Pasadena locations!

We accept cash, debit cards, credit cards, and apple + android tap to pay at all our locations!

Feel free to email us at hello@howlinrays.com or text us at 213.935.8399. We'd love to hear from you!